Privacy Policy

This Privacy Policy (hereinafter "Policy") explains what you can expect from Us, Bright Technologies s.r.o., a company incorporated under the laws of Czech Republic ("We", "Us", or "Our", and, in relation to the Services, "Frenk.io", as applicable), having its business address at: Chudenická 1059/30, 102 00 Prague, Czech Republic, and what We need from you in relation to your personal information (including personal data). Please read it carefully as this Policy is legally binding when you use Our Services. Check the Terms of Service for the meaning of defined words (those with capital letters).

For the purpose of the relevant data protection regulations, Frenk.io is the data controller regarding your personal data. If you have any questions about how We protect or use your data, please email Us at info@frenk.io.

1. How do we protect your personal information

• • We use a secure server to store your personal information.
• • Transmission via the internet is not completely secure. We cannot guarantee security during transmission; any transmission is at your own risk.
• • Access to personal information is restricted to employees with a business reason. Physical, electronic, and procedural safeguards comply with laws to prevent unauthorized access.

2. Information we may collect from you

2.1 Information you give us

You may give Us information when signing up, using Services, entering competitions or surveys, or reporting problems. This may include:

• • Name, address, email, phone, financial information, geographical location, social security number, description, photograph.
• • Additional information for high-value transactions or regulatory compliance.
• • Personal data of others only with their consent.

2.2 Information we collect automatically

• • Transaction details and geographic location.
• • Technical info: IP address, browser type/version, OS, plugins, time zone, login info.
• • Website visit info: URLs, pages viewed, page interactions, visit duration, errors, and support calls.

2.3 Information from other sources

• • Banks and business partners for personal and financial information.
• • Advertising, analytics, or search providers for pseudonymised info.
• • Credit reference agencies for verification purposes.

3. Uses made of the information

We use your information to:

• • Provide services, fulfill contracts, notify about changes.
• • Comply with legal and regulatory obligations.
• • Improve services, security, analytics, advertising, and interactive features.

We may use third-party services for KYC, fraud detection, marketing, analytics, and other functions. They act as data processors under our instructions.

4. Disclosure of your information

We may share your info with:

• • Affiliates, partners, suppliers, sub-contractors.
• • Advertisers and advertising networks.
• • Analytics and search engine providers.

We may disclose data if:

• • We sell or buy a business or assets.
• • Required by law, subpoenas, or court orders.
• • Investigating or preventing fraud or crime.
• • Recovering debts or assessing risks.

5. Where we store your personal data

Your data is stored on servers in Latvia. Transfers outside the EEA use Standard Contractual Clauses and adequacy decisions approved by the European Commission.

6. Data Retention

• • Data not required by law will be deleted.
• • Generally stored as long as you hold a Frenk.io account. Some data may be retained to fulfill legal obligations.

7. Your rights

• • Right to opt out of marketing: info@frenk.io
• • Right to correct inaccurate personal information.
• • Right to request deletion of data.
• • Right to transfer personal data between controllers.
• • Right to access information held about you.
• • Check privacy policies of linked websites; we are not responsible for third-party sites.
• • Complaints can be made to your local supervisory authority.

8. Changes to our privacy policy

Updates will be posted on this page and, where appropriate, notified by email.

9. Contact

Questions, comments, or requests regarding this Privacy Policy should be sent to info@satorem.com.